Please paste your tracking number received via email in the box below.
Things to keep in mind:
Depending on the product ordered, the email with your tracking number can take up to 7 business days to be sent. Once you receive the email, please copy your tracking number and input it in the box below.
If the tracking info doesn't show, you may visit global.cainiao.com to check the status of your order.
Orders don't instantly update with available delivery status. If your tracking number entered shows that it is currently unavailable, do not be alarmed. Your order has been shipped out and is in transit. Tracking should be updated within a few business days.
If the tracking info shows in a different language, click the translation symbol in the bottom left-hand corner (bottom right-hand corner in some browsers).
For any further assistance, don't hesitate to email us at firstname.lastname@example.org.
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